Despina Buganski is Chief Operations Officer for Willis Personal Lines, LLC. In this role she has created and executed successful strategies in the areas of organizational efficiency, operational excellence and improved productivity. She also is constantly in contact with a network of professionals and companies in an effort to ensure that they are providing clients with the most comprehensive and current options for their complex exposures. Her ability to utilize these strong and lasting relationships ensures clients consistently receive a world-class level of service.
Prior to Willis, Despina served as a Senior Forms and Coverage Analyst for the Personal Lines division of Travelers Insurance. In this position, her duties included the development and implementation of coverage strategies and underwriting guidelines for new product ideas and initiatives. She also was an integral part of creating strategic homeowners training seminar for next generation insurance professionals.
She worked as a Personal Risk Manager for Webster Insurance based in Connecticut prior to Travelers. In this role, she was responsible for tailoring customized risk management solutions for high net-worth individuals and families with multiple exposures. In addition to aggressively growing her book of business and network of business partners, she also served as a mentor and coach to a team of Customer Care Specialists.
In addition to over 20 years of experience, she holds multiple certifications and licenses. Despina continues her industry education by specializing in areas that impact high net-worth personal insurance programs.