Instructions for Monitors/Proctors

Instructions to Monitors/Proctors*
The Institute of Strategic Partners (ISEP) is the continuing education provider (The Provider) and PRMA is the content developer and owner. Contact Kristine Sharp at kristine.sharp@privateriskmanagement.org with questions.
To be an exam monitor or proctor for courses receiving state continuing education credits you must be a disinterested third party, meaning an individual who has none of the following:

  • Family relationship with the student
  • Is a direct supervisor of the licensee
  • A person directly supervised by the licensee
  • Does not share overrides, commissions or other compensation arrangements
Monitor duties include:
  • Verification of Identity
Monitors must confirm the identity of the examinee by inspecting the examinee’s current, valid and government-issued photo identification (driver’s license, state-issued identification card or military identification). Other confirming identification may also be requested at the option of the monitor. Monitors must not permit stand-ins to complete an examination on behalf of another licensee.
  • Unopened Exam
Monitors must confirm that the sealed examination packet or the online exam has not been opened or previewed prior to their arrival. If it is determined that the exam has been opened or previewed, the monitor must refuse to observe the examination, and report the incident to the Provider.
  • Administration of Exam and Prevention of Cheating
Monitors shall observe the entire examination process to ensure the closed book examination is completed without any outside assistance. Monitors themselves may not answer examination questions or offer material assistance to examinees.
As a monitor/proctor you are responsible for the integrity of your exam observation and enforce the exam security measures as outlined, but not limited to the following:
  1. If the sealed examination packet is discovered open by the monitor the monitor must refuse to observe the examination and report the incident to the PRMA.
  2. Self-study course examinations are closed book exams. No written or printed material, notes, textbooks or listening, recording, photographic or electronic devices, which would provide assistance to the exam taker, may be used. Calculators may be used if required for a specific exam.
  3. Cell phones must be turned off during the exam.
  4. No talking may take place once the exam begins. If the exam is taken in a group setting, no talking may occur in the exam room until all candidates have completed and submitted their exams.
  5. Upon completion of the exam the candidate must turn in his/her exam to the monitor and comply with Provider requirements concerning completion of an exam affidavit. If the exam is taken in a group setting, the candidate who completes the exam must quietly leave the exam room or comply with the Monitor’s requirement for quiet conduct while others complete the exam.
  6. Monitor Authorities in the event of cheating or improper behavior:
  1. Where talking or causing a disturbance is observed, the Monitor must issue verbal cautions to the licensees involved, advising them that their conduct violates these Criteria and if they persist in this conduct they will be subject to a cessation of their exams and a denial of course credit.
  2. If the licensee is discovered cheating or engaging in any kind of misconduct, such as:
  • giving or receiving help
  • using notes, books, or other aids
  • taking part in an act of impersonation
  • causing property damage or bodily injury
  • removing examination materials from the examining room


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