As Central Zone Leader for Marsh Private Client Services (PCS), Kimberlee Connell provides strategic direction for overarching management of client advisory services, marketing and underwriting, business development, and operations related to the comprehensive personal risk management services delivered to high-net-worth individuals and families of this region. A seasoned personal insurance expert with more than 30 years in the industry, Kim has a deep understanding of the marketplace as well as the complex, unique exposures of the private client segment.
Kim’s successful personal insurance career began at USAA where she held several key leadership positions over the course of 18 years. In 2001, she joined Marsh for the first time leading the Chicago office of the Private Client Services practice for three years. Kim then returned to the carrier side of the industry as Vice President of Customer Service at Fireman’s Fund Insurance Company where she led more than 800 colleagues across multiple locations for personal and commercial lines. After eight years, Kim transitioned to the role of Chief Operations Officer for Willis Private Client in 2012 where she was responsible for the operational leadership of the personal lines and private client insurance businesses. Kim re-joined Marsh PCS in 2015 to lead the central zone.
In addition to her business achievements related to her responsibilities within each of her firms, Kim developed a mentor program at Fireman’s Fund as well as a women’s networking chapter during her tenure at Willis. She is also a dynamic speaker on topics including women in leadership, operational effectiveness, mentoring, and driving for results. Kim attended the University of Virginia, Darden Graduate School of Business in an executive management program while at USAA. She also attended St. Mary’s University in San Antonio, Texas.