Paul Maurer-Batjer & Mark Braun on Rebuilding After High-Net-Worth Losses
SEASON 2 | EPISODE 1
Paul Maurer-Batjer & Mark Braun on Rebuilding After High-Net-Worth Losses
When a major loss hits a high-net-worth property, the headlines fade quickly but the real work is just beginning.
In this episode of Risk Ready, host Bryant Kolle sits down with Paul Maurer-Batjer and Mark Braun to explore what recovery truly looks like for $10M+ homes. Through the lens of restoration professionals and industry experts, they break down how early decisions, estimating discipline, and coordination across carriers, brokers, and recovery teams shape the entire outcome.
They also dive into the human side of loss. In high-net-worth claims, it’s not just about restoring property it’s about protecting privacy, legacy, and trust.
If you work with high-net-worth clients, this episode offers practical insights on what to look for in post-loss partners and how the right approach can make all the difference in the recovery process.
In this episode of Risk Ready, host Bryant Kolle sits down with Paul Maurer-Batjer and Mark Braun to explore what recovery truly looks like for $10M+ homes. Through the lens of restoration professionals and industry experts, they break down how early decisions, estimating discipline, and coordination across carriers, brokers, and recovery teams shape the entire outcome.
They also dive into the human side of loss. In high-net-worth claims, it’s not just about restoring property it’s about protecting privacy, legacy, and trust.
If you work with high-net-worth clients, this episode offers practical insights on what to look for in post-loss partners and how the right approach can make all the difference in the recovery process.
Listen to this episode
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Meet our guests
Paul Maurer-Batjer
Paul Maurer-Batjer is a well-respected leader within the Restoration Industry due to his real-world experience & focus on continuous improvement. Not only has Paul helped develop best practices & workflows within Woodard, he has also been involved with several industry associations where he has made a positive impact on the restoration ecosystem by developing standards for interacting with insurance providers, building best practice estimating rule-sets & providing his insight on the industry through panel discussions with industry leading experts.
Mark Braun
Mark has been a part of the Insurance/Restoration Business for over 30 years. Starting out as a Property Field adjuster for a large National carrier, he handled small losses up to large, complex commercial losses. After 15 years on the carrier side, Mark moved over to the Restoration Contractor side. He presently works as a Senior Account Executive for Woodard Cleaning and Restoration in St. Louis, Mo. Mark loves helping people get back to their lives after they suffer a loss. He has enormous respect for the entire industry in the way that we are there to help. Most people see Insurance as a necessary evil until they have a loss. The way carriers and contractors work together can make all the difference in a claim going smoothly. That is why Mark values the relationships that he has made over the last 30 years. Mark is married to Kathy, and they have two boys, Colin and Bobby.
