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The Overlooked Risk: Behavioral Health in Families of Wealth

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Wealth doesn't create different problems. It delays how long they stay hidden. Why advisors serving affluent families should be ready to ask the next question about behavioral health. 

For those of us who serve in the advisory space for affluent families, it's tempting to assume these families face the same challenges as any other, aside from their financial complexity. In truth, wealth doesn't create different problems. It delays how long those problems stay hidden.

One of the biggest challenges for any family occurs when a behavioral health issue becomes unmanageable. I've spent my career working at every level of the behavioral health system, and I can tell you: significant financial resources can keep these challenges at bay for a long period of time. However, I have rarely seen a family keep an unaddressed behavioral health issue from eventually becoming acute. Once that crisis stage arrives, it begins driving the entire family dynamic.
 

What advisors see first

As advisors, we may get a slight glimpse in our family meetings. There is a mention of the next-gen sibling who spends a lot of time at the blackjack table or betting on sporting events. Maybe there is a history of substance use across many generations, but it's currently the patriarch who is living in the active disease of addiction. As trust grows, more is revealed.

Those conversations are not easy to have and, quite honestly, often aren't in a wealth advisor's, risk manager's or family office's wheelhouse. Yet we are all sitting in the service space where we want to provide expert support and solutions. What we do often moves outside the scope of counsel, asset and risk management alone. The impacts can be jarring to say the least, not just in the crisis itself but over the long term.
 

Why this matters now

We are currently in one of the greatest wealth transfer periods in history. That's why it's important that we, as advisors, become aware and normalize taking deeper dives into family dynamics and generational challenges as they relate to mental health. Unfortunately, all signs point to a world in which families are facing more of these challenges than ever. Knowing where to guide is essential to providing the high level of service that ultimately keeps us doing what we do.
 

Ask the next question

One of the key things we do as advisors is listen. That part of our work often provides insight into issues families are not necessarily placing on the table. It's through active listening that we get a glimpse into areas families might prefer to self-manage or, at the very least, not disclose.

I challenge all of us to take the next step when there is an indication of unspoken risk, struggle or pain. Ask the next question. Do it gently, but ask. Speak transparently about the situation and let family members know they are supported.

Even though the issue at hand may not be your area of expertise, part of your role is knowing how to help families find the behavioral health expert they can add to their advisory team. The good news is that you are reading this blog and are therefore a step closer to providing yet another layer of protection and guidance to those you serve.

Questions to consider
 
  • How would you describe the current level of trust and communication among family members?
  • Are emotions or interpersonal relationships influencing decisions that would otherwise be business decisions?
  • Is one person's behavior increasingly consuming the family's time, attention and resources?
  • Have distributions, gifts or financial support become a source of tension?
  • Are concerns about a family member's readiness affecting succession planning?
 

Finding the right guidance

The behavioral health landscape is not easy to navigate. Every week, more programs open and new clinicians hang their shingles. Not unlike any other business, the competition is fierce. These factors make it even more challenging for a family to know where to turn, and higher costs associated with care do not necessarily translate to better outcomes.

Appropriate behavioral health guidance is key not only to assisting the family member who is struggling, but also to coaching and supporting their family, who often need education and timely answers to their questions.
 

The human side of the work

Like wealth, behavioral health challenges are personal, intricate and impact everyone close to the situation. Having a trusted guide to walk alongside your clients and families when these issues arise can remove a barrier to the investment, risk management and generational components of your work. More importantly, it is truly person-focused. I believe the human aspect of our roles is really why we do the work that we do.
 

About the Author

Amy Smith, MS is the founder of AIME and a seasoned behavioral health professional who has worked at every intersection of the behavioral health system, giving her a rare, comprehensive understanding of how care decisions are made and where families most often need support. AIME was founded out of Amy's desire to shift the experience for families from one that often feels transactional and overwhelming to one that is thoughtful, coordinated and human-centered. Drawing on years of frontline experience and industry leadership, Amy brings an independent, informed perspective to every family she serves. Her work is grounded in compassion, discretion and a commitment to helping families find clarity, alignment and continuity in the moments that matter most.

Amy's background includes senior leadership roles with nationally recognized behavioral health organizations. She has guided families and professionals through complex admissions, treatment planning and transitions of care while maintaining close collaboration with physicians, clinical teams, families and their representatives.

Known for her ability to build trust quickly and communicate clearly in high-stakes situations, Amy has consistently been recognized for performance, integrity and client advocacy.

To learn more, visit www.aimebha.com.
 
Interested in sharing your insights with the PRMA community? Submit an article for PRMA's Member Perspectives and help shape the conversation around private risk management.
 

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