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Flood Risk Has Moved. Has the Conversation?



Flood risk has moved inland. The coverage conversation needs to follow.
PRMA Insights

Flood Risk Has Moved. Has the Conversation?

 

For decades, the flood conversation started with one question: are you in a flood zone? That framing is no longer holding up. Hurricane Helene pushed devastating flooding into Appalachian communities that had never considered themselves flood-exposed. Rainfall events are overwhelming drainage systems across the Midwest. And in Florida, where flood exposure should be most obvious, only 18.5% of homes ordered to evacuate during Hurricane Ian had flood insurance, according to Joe Rossi, President and CEO of Joe Flood Insurance Brokerage, speaking at a recent PRMA webinar. The risk has moved. The coverage conversation needs to follow.

In a June 2026 article for IA Magazine, PRMA CEO and Executive Director Diane Delaney examined how this shift is playing out across the high-net-worth market. The data makes the gap between homeowner confidence and actual coverage clear.

65%
of affluent homeowners express concern about policy exclusions, even while 95% report feeling confident in their coverage overall
PRMA 2025 Survey
62%
of homeowners without flood insurance still consider their property low risk, even as 84% believe flooding is more common today than five years ago
Chubb 2026 Flood Survey
85%
of single-family homes at risk of flooding in the U.S. carry insufficient coverage
Neptune Flood, via IA Magazine

Awareness is improving. Personal risk recognition is not keeping pace. And in a market where clients assume they are protected, that gap has real consequences.

“
We have to start moving away from conversations being focused on geography alone and more towards the conditions around an individual homeowner's property.
PRMA CEO and Executive Director Diane Delaney, speaking on AM Best Audio about how advisors can make the flood conversation more effective for clients outside traditional coastal markets.

What the Zone Label Doesn't Tell You

 

FEMA flood zone designations were never designed to capture the full picture of flood exposure. As Rossi demonstrated in that same PRMA webinar, a property can sit in an X zone and still carry significant surge exposure. When surge modeling, elevation data, drainage patterns, and rainfall intensity are layered over a standard flood map, the risk picture looks fundamentally different. That distinction matters in any market environment, but especially now, when some property carriers are absorbing flood risk in a softening private market without fully pricing for it.

The same disconnect shows up in how clients think about their coverage. Many homeowners assume a standard homeowners policy responds to flood damage. It does not. The distinction between water damage, water backup, and flood is a specific and consequential one, and without a clear explanation, clients walk away with a false sense of security.

The Reframe

Instead of leading with the policy, try asking:

"If water entered your home, how would you want your insurance to respond?"

That question surfaces the coverage gap faster than any product explanation, and it keeps the conversation grounded in the client's real concerns.

Questions That Move the Conversation Forward
  • Could heavy rainfall overwhelm drainage or stormwater systems near this property?
  • Has nearby development changed how water runs off the land?
  • Does the home have finished lower levels that would sustain significant water damage?
  • What would displacement look like for this household, and for how long could they sustain it?
  • What can be transferred through insurance, mitigated physically, and what risk might the client be retaining without realizing it?

That last question reflects a framework Delaney outlined in her AM Best Audio conversation: helping clients understand what they can transfer through insurance, what they can mitigate physically, and what risk they may choose to retain. Making that part of every annual risk review, rather than a reactive post-storm conversation, is what separates proactive advisors from those still leading with the zone label.

For professionals working with complex households, this means the conversation extends well beyond the policy. It means discussing drainage maintenance, backup power, sump pump redundancy, and the vulnerability of high-value contents that a standard rebuild estimate does not account for. Flood preparation at this level is a risk management conversation, and the advisors having it proactively are the ones clients call first when a storm is in the forecast.

Upcoming Webinars
Flood Insurance 101 for Insurance Professionals
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July 13, 2026  |  2:00 PM ET  |  Virtual

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August 10, 2026  |  2:00 PM ET  |  Virtual

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